Dear Customers and Partners,
The solutions and services we jointly provide play a crucial role for the connected society. In the unprecedented situation of the coronavirus (COVID-19) pandemic, I want to share with you the actions we are taking to protect our teams and keep our common business running.
Protecting Our Teams
The wellbeing of citizens, including customers, partners and employees, is our top priority. In line with directives from local authorities and recommendations from health officials, we have implemented policies for working remotely to facilitate social distancing and limit employee exposure. We have also stopped all non-critical business travel and strictly adhere to quarantine rules. The IT systems that we have at our disposal enable us to remain connected and productive, while keeping safe and not risking to further spread the coronavirus.
We will continue to support our customers and partners with Enea employees largely working from home. We do not foresee any disruption of support services or product delivery and we will strive to minimize any potential delays. Technical support is handled remotely, and commercial activities will continue through your established Enea contacts. They will make use of teleconferencing tools and keep you updated on a regular basis.
In a constantly and rapidly evolving environment, we will continue to monitor developments, follow directives from authorities, and adapt our processes to ensure continuity of service.
Communication software and solutions have been Enea’s core business since the company was founded over 50 years ago. Our technology enables people to communicate and access information. This is very important in the difficult situation that we are currently facing in many countries around the world.
My commitment is that we will do everything we can to protect our teams and support you to keep our common business running.
Jan Häglund, President and Chief Executive Officer, Enea