The challenge
System Integrators (SIs) and equipment suppliers need to provide SLA (Service Level Agreement) management solutions to operators, who want to ensure that promised service levels are reached for enterprise networks.
Qosmos solution
Qosmos technology is used to accurately measure service usage for all IP traffic between enterprise locations. Information extracted: throughput, traffic volume, network response time, application response time, jitter, packet loss, VoIP MOS score, connection duration.
Benefits
For Systems Integrator
- Strong value proposition, with accurate network monitoring, fast and easy deployment of new services, enhanced network troubleshooting
For operator
- Ability to accurately measure service usage to optimize enterprise SLAs
- End-to-end application-level monitoring
- Performance visibility for wide range of protocols and applications
For enterprises
- Expenses in line with contractual SLAs
Example of Implementation
Information Extracted
Recognized applications and protocols (sample)
- Audio/Video (H.323, SIP, MGCP, RTP, RTCP, MMSE, RTSP, Shoutcast, Yahoo Video, MSN Video, SCCP, etc.)
- VoIP (H.323, SIP, RTP)
- Network services (DHCP, DNS, Ethernet, IP, TCP, UDP, SNMP, etc.)
- Business applications (CRM, ERP, Citrix, Oracle, SAP, MS Exchange, IMAP, POP3, SMTP, etc.)
Extracted information (sample)
- Throughput (per user, day, application, network, service)
- Network response time (RTT)
- Application RTT
- Traffic volume
- Jitter
- Packet loss
- VoIP MOS score
- Connection duration