Project Manager

Division: Customer Operations

Office Location: Paris - FRANCE
Reporting to: Customer Operations Director
Position: Program Manager
Required Start Date: Immediately
Contract:  Permanent

Responsible for planning, structuring, leading and executing the dedicated strategic accounts program/projects management in collaboration with the Sales Account Manager.
Build, develop, and grow any technical relationships vital to the success of the strategic account program/projects.

Main Duties / Key Accountabilities

Define the program’s objectives of each strategic account in collaboration with the sales account manager.

• Plan and schedule program/projects goals, milestones and deliverables and provide project plans that include scheduling and costs.
• Ensure the timely delivery of products and services in accordance with the contract.
• Responsible for budget and schedule as well as technical performance of the program according to specifications.
• Monitor the execution of the program/projects, develop and deliver progress reports.
• Interface with internal departments (sales, pre sales, product management, product marketing, R&D, production, services and support).
• Responsible for managing the technical stakeholders of the program consisting of expert engineers, product managers, production staff, CTO and software development staff.
• Delegate tasks and responsibilities to appropriate personnel, and determine and assess need for additional staff if necessary during program/project cycle.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Identify and solve project issues effectively.
• Provide planning for risk and developing strategies for dealing with potential risks as well as covering them.
• Facilitate and make trade off decisions between quality, costs, resources, scope and time. 
• Strive for process improvements in several aspects of contract execution.
• Provide answers to customer inquiries concerning Qosmos products and solution.
• Support negotiations for new projects and for capturing new business.
• Collect customer product requirements and feed the product management process.
• Provide systematic market feedback on the addressed accounts to the Marketing team in order to continuously enhance Qosmos solutions market differentiation and evolution.

Education and Experience

• Engineering Degree in Computer Science or Electrical Engineering
• Master Degree in Computer Science or Electrical Engineering is a plus
• Direct experience supporting OEM design-in cycles preferred
• Requires 7 years minimum of relevant industry experience in network environments
• Requires 5 years experiences in Project / Program Management using leading methodologies and processes

Technical Competencies

• Thorough understanding of IP networks and services (Web based applications, VoIP, VoD, 3G…)
• Knowledge of network architectures (fixed, mobile, ...)
• Knowledge in C language programming
• OS knowledge, including various Linux versions
• Knowledge of IA32 and IA64 multi-core architectures
• Knowledge of other CPU architectures is a plus
• Knowledge in Deep Packet Inspection technology is a plus
• Knowledge in network tools and analysers.

Professional Competencies

• Ability to lead technical discussions with customers and capture their requirements
• Ability to effectively define, prioritize and execute tasks in a high-pressure environment.
• Ability to effectively deliver Qosmos product presentations and demonstrations
• Ability to quickly understand new technologies and architectures and explain related technical issues
• Understand budgetary control and resource allocation procedures.
• Good organizational and long-range planning skills.
• Good verbal and written communications skills and fluent in English.
• Must have proven technical/presentation and customer relationship management in a previous job position.
• Strong interpersonal skills, strong team player and a creative thinker.
• Ability to work in a cross-functional team environment
• Hands-on configuration and operational knowledge
• Must be willing to travel